Legal
Refund & Returns Policy
Last updated: July 2026
Every TaranTerra order is covered by a 30-day money-back guarantee. If your enclosure arrives damaged or you're not satisfied, we'll replace it or refund you, no complicated hoops.
How it works
- Email [email protected] within 30 days of delivery.
- Tell us the issue (a photo or short description helps).
- We arrange a replacement or refund to your original payment method.
Returns are free. If an enclosure is damaged or defective on arrival, you usually don't even need to ship it back for a refund; we resolve it directly. Refunds are issued to your original payment method once approved, and we reply to every request within 24-48 hours.